MY ORDER
- My last order is not visible under “my orders” on the member page.
- I received wrong product in my package. What do I do?
- Product damaged upon arrival. What do I do?
- I am missing a product in my package. What do I do?
- Klarna Invoice - Can you send me a new invoice?
- Why haven't I received my order confirmation?
PLACE AN ORDER
- Do you have gift certificates?
- Why can I not pay with Klarna?
- I cannot place my order. What do I do?
- Will there be any additional costs to my order?
- Can I place an order to a different country to where I am located myself?
- Can the billing address be different from the delivery address?